Version 2 – November 2022
Custom Covers collects data from visitors throughout the website experience as well as other means such as phone calls or emails. This is largely to provide interactive functionality that would otherwise be impossible without collecting the minimum amount of data. Some data is also used to analyse your experience anonymously to improve the website experience.
Custom Covers respects your privacy so we will not sell your data to third parties, allow any access to the data that isn’t necessary to honour any other contracts we have in place or store excessive amounts of data we no longer need.
Custom Covers will comply with the General Data Protection Regulation (GDPR) (EU May 25th, 2018).
Data Subject – any living person.
Third Party – another company who Custom Covers works with to provide services to the Data Subject.
Personally Identifiable Information – data belonging to the Data Subject that can be used to uniquely identify them.
Data Controller – any organisation that stores Personally Identifiable Information, E.g., Custom Covers.
Data Processor – any organisation that works on (processes) Personally Identifiable Information.
Custom Covers collects data from the Data Subject during the use of this website. Some of that data may be Personally Identifiable Information. This may be entered into web forms or provided to the website by the browser (such as IP address).
Custom Covers may also obtain Personally Identifiable Information about the Data Subject from a Third Party as part of a contract to work with that data.
Under the GDPR regulations, the lawful basis we rely on for processing this information is one of the following
Custom Covers primarily uses data from the Data Subject either to serve a contract between Custom Covers and the Data Subject, or to provide necessary functionality on this website.
Custom Covers may also collect additional data to satisfy other legal requirements, such as is required for e-commerce.
Custom Covers works with several Third Parties to provide the service the Data Subject receives.
In all cases there is either an explicit contract in place between Custom Covers and the Third Party, Terms and Conditions or another legally binding relationship.
Alphabet Inc (Google) – a suite of Google Tools is used by Custom Covers. https://policies.google.com/privacy?hl=en-GB
Intergage Ltd – website host/provider. https://www.intergage.co.uk/cookies-policy
Lloyd’s Register – Our quality certification body, providing us with an ISO 9001:2015 Certificate. https://www.lrqa.com/en-gb/privacy-notice/#:~:text=LRQA%20will%20hold%20your%20personal,%3A%20(i)%20necessary%20for%20the
Our external Auditors – Ensuring our data and business is being operated in a prescribed manner. https://www.azets.co.uk/about-us/policies-legal/privacy-policy/
Sage (Accounts) – accounting tool used for tracking and invoicing customers. https://www.sage.com/en-gb/legal/privacy-and-cookies/
Mobile phones – our staff may enter your contact number into their phones for the purpose of a meeting and will then erase the number after the meeting.
Custom Covers does not share your data with any Third Parties for marketing purposes unless the Data Subject has explicitly opted in.
Custom Covers can largely operate without the use of third party cookies. However, in many cases third party cookies improve the website experience.
Custom Covers will not add social sharing buttons to the page unless the Data Subject has explicitly opted in to social cookies.
Custom Covers will not include any tracking systems unless the Data Subject has explicitly opted in to tracking cookies.
Custom Covers will allow Google Analytics to operate on this website in order to provide necessary anonymous analytical data. This may result in a small amount of Personally Identifiable Information being collected but this is only used as statistics and not for identification purposes.
Custom Covers will store data for only as long as necessary to fulfil the purpose for which it was obtained. Some data may be held for longer if it is either held on other systems that have not been updated, in backup data that has not expired or because of another lawful basis.
Custom Covers takes security seriously and makes use of technology where feasible to secure data and protect against breaches.
We adhere to the principles relating to processing of Personal Data set out in the GDPR (as follows) which require Personal Data to be:
Data Subjects have rights when it comes to how Custom Covers handles their Personal Data. These include rights to:
This Privacy Notice will be reviewed regularly, and this page will be updated with changes.
If you have any concerns about how Personally Identifiable Information is used by Custom Covers, please contact the Data Protection Officer:
Tel: 02380 335744
Alternatively, If you have any concerns about how we use your personal information, you can make a complaint to the ICO.
The ICO address is
Information Commissioners Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline number 03 123 1113, Website https:/www.ico.org.uk